It takes a great team to scale an eCommerce store to success. The second most important part is probably the tools your team uses. There is a world of platforms and apps out there that can help you automate just about anything, but finding the right ones can be challenging to say the least – especially for large eCommerce stores.
Let’s take a look at some of the best SaaS tools to run a high-volume eCommerce operation.
Shopify is one of the most powerful eCommerce platforms out there. It is easy to set up and use and can accommodate stores of all sizes.
Although Shopify is brilliant, it is not the only SaaS option on which to run your large eStore. For a complete and comprehensive list of eCommerce platforms and marketplaces, check out our 2017 Ultimate Guide to Places to Sell Online.
If you want to streamline your time tracking, this is the tool for you. Harvest manages your time sheets and helps you analyze where time is spent, track expenses, as well as send invoices and accept payments. While you can track a small team using a spreadsheet, as you scale and your team grows in size in complexity, Harvest helps you keep things simple.
Easypost integrates with over 100 shipping carriers, lets you purchase and print labels for them, and allows you to track packages. When you are shipping hundreds or even thousands of items per day, this one-stop-shop site for shipping labels and tracking can be indispensable.
Pixc is your go-to resource to get your product images edited by professionals, including removing backgrounds, adding shadows, and correcting color. This is also a great tool for image retouching if you want to have uniform quality photos across your store. Pixc can handle your images in bulk no matter how large your inventory. You can even test drive it for free.
Dropbox saves your files in the cloud and allows you to share them with anyone. For large operations, the company offers no space limits, network control, and custom solutions.
The leader in eSignature helps you get documents signed on any device. With Docusign, you can also make and collect payments, and the platform is integrated with all major software and device makers. When you outgrow your basic paperwork logistics, Docusign can help you take it to the next level.
7. Genius Scan
This simple app uses powerful advance image processing to turn your phone into a scanner for bills, mail, or any paperwork you need to digitalize. Digitizing hundreds of bills daily just got easier.
As the name implies, this is keychain type of app that saves all your logins in one place, thus greatly easing your web navigation. When you are navigating tens of SaaS sites per day to run your store, this tool can shave off valuable time while you still login securely.
GitHub has grown to be the world’s largest code repository. It enables developers and teams to collaborate on projects, review code, and build applications from anywhere. Growth comes with site changes, and this platform makes it easy to collaborate on your code.
Eventbrite is a platform for organizing events and experiences. If you are staging a product launch or another type of marketing event, this is the tool for you. The platform can handle anything from in-house gatherings to public events with thousands of guests.
This platform is a powerful tool for leaders that pulls data from all your channels and displays it inside an elegant dashboard so you can make better decisions. Domo can be tailored to your needs and boasts a growing constellation of apps. This platform is built for the CEO of the future.
Payroll & Finance
Xero is the ultimate online accounting solution for eCommerce builds for pros. The Platform integrates with over 500 apps including top players like Shopify and Paypal.
This is a one-stop-shop for any financial transaction from ePayments to printing and sending out paper checks to your vendors. Bill.com gives you easy control over your payments management with access from multiple devices. This platform is for large operations that need a hand managing a complex supply chain.
Gusto is a SaaS platform that handles your payroll and boasts simplicity, time economy, and a solid following of small- and medium-size businesses. Guston boasts ease of use but offers plenty of muscle for any size store.
Veem helps you make and collect international payments and integrates with accounting platforms like QuickBooks and Xero. The platform uses blockchain technology to transfer funds between banks across borders with minimum fees. Veem is the ultimate payment solution for global players.
Paypal is a widely used and well-integrated platform to make and accept payments and make money transfers online.
Stripe creates custom solutions for your store’s payment needs. They build your infrastructure and make accepting payment on any device seamless. Stripe is trusted by major SaaS players like HubSpot and Slack. Stripe is built for top players that favor customization.
Dwolla builds software that connects your store to a bank account, enabling you to do bank transfers and verify bank accounts. If you are looking for a highly tailored solution to financial transactions, this platform is for you.
Workflow & Project Management
Basecamp is a project management platform that helps teams to stay on the same page, boost productivity, and improve workflow. This is a pro tool build for large teams and comes at a pro price of $999 per year.
Asana is a workflow management solution that combines tasks, conversations, and file sharing in a streamlined dashboard. Its basic version is free and can accommodate small- to mid-size teams. Asana offers personalized support for large enterprise operations.
This is a simple yet powerful instant messaging tool that teams use to communicate and be more productive. Slack offers a constellation of intelligence tools for large teams.
If you are looking for a workflow boosting platform that connects all your digital tools and automates your information transfers, this may be for you. Zapier integrates with 750 apps and platforms and can save you a lot of time and hassle.
Trello helps you create dynamic to-do lists, cards, and dashboards so you and your team can be more organized and productive. When growth makes tasks complicated, this platform helps you keep things streamlined.
Logistics & Fulfilment
Flexport connects the globe through the world of international freight. If you need reliable management of your supply chain and often move products in bulk across the globe, Flexport can help.
This company boasts fulfillment centers across the US and offers logistics services to eCommerce operators. Darkstore offers a full range of services including same day delivery, and it charges 3% of retail price plus delivery cost.
If you are selling on multiple platforms and are looking to manage your inventory in one place that integrates with them, this may be for you. StitchLabs offers inventory control and order management and integrates with all major players including Shopify and WooCommerce.
Marketing Platforms & Apps
HubSpot is a leader in inbound marketing and offers one of the most comprehensive platforms to manage your marketing funnel, nurture leads, and convert them into paying customers.
Sumo helps you improve your site’s performance with email capture, intuitive reminders, and heat mapping. It offers a free basic version where you can use A/B testing and templates to test its services. This platform gives you a hand in capturing and using your data to optimize your high volume store.
This is an A/B testing and conversion optimization platform trusted by large international companies, including Samsung and Toyota.
30. Crazy Egg
Crazy Egg offers heat maps and scroll maps that tell you how visitors interact with your store. The platform also tells you where those visitors are coming from and who clicks on what. This tool helps you optimize your convention, which for a high volume store can translate to tens of thousands of dollars per month.
Source: Crazy Egg
HootSuite helps you schedule your social media posts by putting them all in one easy-to-use dashboard. When you have multiple social media accounts, often for multiple stores, this platform can keep them in line.
Moz is one of the most trusted platforms out there for all your SEO needs. Find the perfect keyword, improve your local listing, and track your link building with this tool, which also offers some free basic features.
Semrush is an alternative to Moz in optimizing your SEO efforts and is trusted by major players like Disney and Booking.com.
This platform is a pro tool to fine-tune your email campaigns. Klaviyo helps you segment your lists and send highly personalized emails. It boasts pre-built auto-responses and abandoned cart emails among countless other features.
Mailchimp helps you send out beautiful emails and automate your marketing with integrated Facebook and Instagram ads. The platform integrates with all major eCommerce platforms including BigCommerce and WooCommerce.
If you are looking to better understand your customers and your employees, SurveyMonkey helps you design surveys, reach your audience and get insight from the received data. This platform is trusted and used by some of the biggest companies in the world.
This insightful platform helps you find out who your customers are. You can discover demographic trends as well as influencers who have purchased your products and delight them by sending them individualized thank you notes. Wooly is for serious eCommerce players who like to invest attention in the finer details.
JustUno is an app that helps you convert your site visitors into leads by capturing their contact info and offering relevant information in the form of timely pop-ups. The app integrates with major eCommerce platforms including Shopify and Magento.
AdEspresso is a platform developed by Hootsuite and takes the hassle out of optimizing your Facebook ads. It allows you to seamlessly A/B test, get streamlined access to data, and keep your budget in check with helpful bidding suggestions. So when you are ready to get serious about your marketing, this tool may be right for you.
SweetTooth is a Shopify app that allows you to create points, referrals, and VIP programs for your customers to boost their loyalty. They offer a free version so you can test drive its basic features.
Zendesk handles your customer service needs with self-service apps, live chat, and integrated call center software. The platform helps you scale while keeping your customers delighted and is used by companies like Uber and Shopify.
Delighted offers an easy way to get feedback from your customers via email, SMS, or your website. It also helps you analyze your data and integrates with industry leaders, including Salesforce and Slack.
If you are using an app or a platform that helps you run your store and we didn’t mention it, drop us a line in the comments and will we consider it for our next list.
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